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Sun, 22 Sep 2019, 6:07 PM
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Topic: Malaysian Aviation Consumer Protection Code 2016

The Star:
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MavCom records 810 complaints in January to June
KUALA LUMPUR: The Malaysian Aviation Commission (MavCom) recorded 810 complaints in January to June this year, of which 798 were lodged against airlines while...
The Edge Markets:
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Mavcom records fewer complaints in 1H19
KUALA LUMPUR (Sept 18): The Malaysian Aviation Commission (Mavcom) has observed a drop in number of complaints registered in the first half of 2019 (1H19) compared to a year earlier.
The Edge Markets:
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Mavcom works to benefit all in the aviation sector, not just one, says chairman
KUALA LUMPUR (Sept 12): Malaysian Aviation Commission (Mavcom) executive chairman Dr Nungsari Radhi has come out strongly in defence of the aviation regulator's role, saying it is to ensure its work b...
Malay Mail:
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AirAsia has reaped benefits handsomely, Mavcom says in defence after Fernandes’ criticism
KUALA LUMPUR, Sept 12 ― The Malaysian Aviation Commission (Mavcom) has defended itself today against claims made by AirAsia Bhd group chief executive Tony Fernandes, who accused it of failing to sup...
Free Malaysia Today:
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Mavcom defends itself after fierce criticism from Fernandes
PETALING JAYA: The Malaysian Aviation Commission (Mavcom) defended itself today following criticism from AirAsia Bhd group CEO Tony Fernandes, saying it has succeeded in promoting transparency and hel...
The Star:
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Mavcom fines AirAsia, AirAsia X RM200,000 each
PETALING JAYA: The Malaysian Aviation Commission (Mavcom) has fined AirAsia Bhd and AirAsia X Bhd (AAX) RM200,000 each for charging credit card, debit card and online banking processing fees separately from their base fares.
theSun:
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Mavcom imposes fines on MAHB, AirAsia, Airasia X
PETALING JAYA: Malaysian Aviation Commission (Mavcom) has fined Malaysia Airports Holdings Bhd (MAHB) RM1.18 million for failing to meet airport service levels.
Malaysiakini:
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Mavcom fines Malaysia Airports Holdings Berhad (MAHB) almost RM1.18m
The Malaysian Aviation Commission (Mavcom) has fined airport operator Malaysia Airports Holdings Bhd’s (MAHB) RM1.179 million for failing to meet quality targets for KLIA and KLIA2. It has also pena...
Free Malaysia Today:
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Mavcom slaps financial penalties on AirAsia for contravening consumer protection code
PETALING JAYA: The Malaysian Aviation Commission (Mavcom) has imposed financial penalties on AirAsia Berhad and AirAsia X Berhad for contravening its consumer protection code.
Malay Mail:
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Mavcom fines AirAsia, MAHB over fees, service quality
KUALA LUMPUR, Sept 10 ― AirAsia Group and Malaysia Airports Holdings Berhad (MAHB) have been penalised by the Malaysian Aviation Commission (Mavcom) for violating the Malaysian Aviation Consumer Pro...
The Edge Markets:
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AirAsia, AirAsia X, MAHB slapped with fines for non-compliance
KUALA LUMPUR (Sept 10): Aviation regulator Malaysian Aviation Commission (Mavcom) slapped low cost carrier AirAsia Group Bhd and its associate AirAsia X Bhd (AAX), of RM200,000 each for charging credi...
The Star:
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MavCom fines AirAsia, AirAsia X RM200,000 each
KUALA LUMPUR: The Malaysian Aviation Commission (MavCom) fined AirAsia Bhd and AirAsia X Bhd RM200,000 each for charging credit card, debit card and...
The Star:
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Mavcom unhappy MAHB slow to act
PETALING JAYA: The Malaysian Aviation Commission (Mavcom) has expressed its dissatisfaction at the time taken by Malaysia Airports Holding Bhd (MAHB) to resolve the system disruptions at both domestic and international terminals.
EdgeProp.my:
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Mavcom 'extremely dissatisfied' with disruptions at KLIA
KUALA LUMPUR (Aug 23): The Malaysian Aviation Commission (Mavcom) said it is in contact with Malaysia Airports Holdings Bhd (MAHB) and has instructed the airport operator to inform passengers and airl...
theSun:
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Mavcom concerned by ongoing disruption in KLIA
KUALA LUMPUR: The Malaysian Aviation Commission (Mavcom) has voiced its concerns with regards to the systems disruption at the Kuala Lumpur International Airport (KLIA). In a statement today, the com...
Malay Mail:
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When will KLIA disruption end? Mavcom asks MAHB
KUALA LUMPUR, Aug 23 — The Malaysian Aviation Commission (Mavcom) has expressed its dissatisfaction at the amount of time it is taking Malaysia Airport Holdings Berhad (MAHB) to solve the systems di...
The Edge Markets:
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Mavcom 'extremely dissatisfied' with disruptions at KLIA
KUALA LUMPUR (Aug 23): The Malaysian Aviation Commission (Mavcom) said it is in contact with Malaysia Airports Holdings Bhd (MAHB) and has instructed the airport operator to inform passengers and airl...
SoyaCincau.com:
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AirAsia may face fines for charging processing fees for card and online banking transactions
According to a report by The Edge Markets, low-cost carrier AirAsia could still face fines for charging passengers additional processing fee for card and online banking transactions.
The Edge Markets:
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AirAsia, AAX dip on possible risk of more fines for violation
KUALA LUMPUR (Aug 5):  Shares in low cost carrier AirAsia Group Bhd and its associate AirAsia X Bhd (AAX) fell this morning as it emerged they could still face financial penalties for charging its cu...
The Edge Markets:
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AirAsia risks more fines for violation
KUALA LUMPUR: Low-cost carrier AirAsia Group Bhd and its associate AirAsia X Bhd (AAX) could still face financial penalties for charging its customers a processing fee when they purchased air tickets ...
The Edge Markets:
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No more hidden charges in air tickets, says Mavcom
KUALA LUMPUR (May 31): Beginning tomorrow, airline passengers will no longer have to worry about hidden charges in their air tickets.
The Star:
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Airlines’ hidden charges not allowed
KUALA LUMPUR: Travellers will no longer have to deal with hidden charges for airfares from June 1 when airlines are required to show the final price, including taxes and fees.
Free Malaysia Today:
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No more hidden charges for air travellers from June 1
PETALING JAYA: The Malaysian Aviation Commission (Mavcom) today said that effective June 1, hidden charges such as card payment and administrative fees on air tickets will be abolished.
The Star:
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No more hidden charges when purchasing air ticket from June 1
KUALA LUMPUR: Soon travellers purchasing airline tickets will not have to deal with the unwelcome surprise of hidden charges now that the Malaysian Aviation Commission has amended the Malaysian Aviation Consumer Protection Code 2016 (MACPC).
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